PHP Services
Last Updated: March 2026
This Refund & Cancellation Policy explains how PHP Services handles service cancellations and refund requests. It is intended to provide clarity and transparency regarding billing-related matters.
PHP Services provides independent, remote-first printer management assistance and advisory services. Because services are delivered based on time, expertise, and client-specific environments, refund decisions are handled carefully and on a case-by-case basis.
PHP Services does not guarantee refunds.
Refunds, if any, are evaluated individually based on:
The nature of the service requested
Whether services have already been performed
The stage at which a cancellation or refund request is made
The specific circumstances of the request
Work already performed, including time spent on assessment, consultation, configuration assistance, or advisory services, is non-refundable.
If a client requests cancellation before any service activity has started, PHP Services may, at its discretion, consider a partial or full refund.
Eligibility depends on:
Whether resources have already been allocated
Whether preparatory work has begun
Administrative or processing costs incurred
Cancellation requests must be submitted promptly using the contact information listed below.
Once a service session, assessment, or advisory activity has begun, refunds are generally not available.
This includes, but is not limited to:
Time spent reviewing printer environments
Remote support or configuration assistance
Advisory or workflow guidance
Any service delivered with client permission
Partial refunds are not guaranteed and may be considered only in limited circumstances at PHP Services’ discretion.
PHP Services does not offer refunds based on:
Specific results or outcomes
Performance improvements
Issue resolution expectations
Changes in client environment or requirements
Services are provided on a best-effort, advisory basis, and outcomes may vary depending on factors outside our control.
To request a cancellation or refund review, clients must contact PHP Services directly and provide:
The name associated with the service request
A brief description of the request
Relevant service or invoice details
Requests will be reviewed within a reasonable business timeframe.
Clients are encouraged to contact PHP Services directly to resolve billing questions before initiating a chargeback or payment dispute.
Unauthorized or unjustified chargebacks may result in:
Suspension of services
Additional administrative review
Restriction of future service eligibility
PHP Services reserves the right to update this Refund & Cancellation Policy at any time to reflect changes in services, business practices, or legal requirements.
Updates will be posted on this page with a revised “Last Updated” date. Continued use of services indicates acceptance of the updated policy.
For questions regarding cancellations or refund requests, please contact:
PHP Services
8 The Green, Suite A
Dover, DE 19901, USA
Email: hello@php-services.us
Phone: (877) 666-3986